General Information

Office Hours/Appointments
Our office is open generally between 8:00 a.m. and 5:00 p.m., Monday through Friday. Patients are seen by appointment only.

Registration
For initial appointments with our practice, patients should arrive at the clinic 15 minutes prior to their scheduled appointment time. If you are a new patient, we ask that you complete a New Patient packet. These forms provide valuable information for the physician and will enable us to establish a history and administrative file for you. If you have any questions regarding the information requested, please ask for assistance to complete the form as soon as possible. After arriving, please check in with our patient coordinator. If you are an established patient and information concerning your insurance, your address, phone number, or place of employment has changed, please let us know so that we may update our records accordingly.

Lodging
We do our best to expedite patient care and coordinate additional testing. Patients coming from a distance may want to consider an overnight stay to complete their evaluation. The office can provide you with a list of accommodations in the surrounding area.

Record Changes
It is the patient's responsibility to notify the clinic of any personal record changes such as name, address, phone number and insurance information. However, to keep our records current, all patients will be asked to complete new paperwork every six months.

Medications
Presciptions and refills will be issued only during office hours and until 2:00 PM on Friday.

Appointment Cancellations
Appointments should be cancelled within 24 hours to allow other patients an opportunity to be seen.

Insurance Information

Insurance Copays
Insurance copays are expected at the time of service. Copays cannot be waived. A $28 charge is added to any returned check.
American Express, Visa, Mastercard, Discover and Diners Club accepted.

Referrals
In order to serve our patients in a timely and efficient manner, patients must provide our clinic with all required referral documentation from their primary care physician.

Insurance Changes
It is the patient's responsibility to notify the clinic of any insurance changes. A photocopy of the patient's current insurance card will be kept in the file to ensure prompt and accurate filing.

What to bring to your appointment

• New Patient Packet completely filled out.
• All X-rays, MRI, CT Scan, Bone Scans along with reports.
• If any lab work was performed, all results
• If you had a biopsy done please bring the slides and the report.
• Please bring all medical records from other doctors you have seen for this condition.
• Insurance card.